Care for teaware is place where you can find practical and beautiful handmade pieces for Tea ceremony in your tea room and outdoors.
I'm Raneta - tea nomad and creator of Care for teaware brand. I created Care for teaware with an intention to inspire women and men to enjoy preparing tea outside and enrich an interaction with the tea plant in the company of a gentle breeze, shaded from the sun by treetops, and among snapping twigs and buzzing bugs.
I encourage you to to get out there with your teapot, kettle, bowls and tea leaves.
And I made each unique #careforteaware piece for safe and joyful tea travels, carefully chosen to compliment tea space with elegance and color. I work exclusively with natural materials, as the earth intended.
Care for teaware is built on a strong value-driven foundation; it is reliable and curious. Reliability means that you can rely on your #careforteaware bags to be durable, functional and sustainable. Curiosity comes from constantly evaluating myself to become even more inventive and relevant. With this, the vision is as obvious and it is true: I want to inspire people to get out there with teapot, kettle, bowls and tea leaves. Please, go for tea adventures!
Because Care for teaware is a small online company, everything is made in an incredibly limited runs. That means that any piece you buy here you are not going to see all over the places, only one or two other people might have one. But it also means that you have to be really quick to get a thing that you are interested in.
Always in the mood for tea,
Do you ship Internationaly?
Yes, I ship products worldwide including to the USA, UK, Europe, Canada, Australia and many other countries. Usually I will process and ship your order within 1 week of receipt. It will then take around 2-6 weeks to be delivered depending on your chosen shipping method. There may be delays during holidays.
What payments do you accept?
All payments are processed through PayPal. I do not collect or see any of your payment details other than what is handled by PayPal.
Can I order if I don't have PayPal account?
You can use PayPal for your credit card payments, even without a PayPal account. You can process your payment and then choose whether or not to save your payment information using a Paypal account if you wish, but this is entirely optional. If you have any issues with payment, please contact me at firstname.lastname@example.org.
How about returns & refunds?
If for any reason you are unsatisfied with your purchase or the item arrives damaged, please contact me within 7 days of arrival. If you suspect your package might be lost in the mail, contact me so we can talk about a refund or replacement.
What are your delivery options?
All items are shipped in a weeks of payment being received. I use Russian Post to ship all of our parcels from Siberia, Russia, which require that I use shipping rates based on weight (not per item or flat rate). All shipping costs are calculated in the checkout procedure. You have 2 shipping options: AirMail and EMS.
What is the difference between AirMail and EMS?
AirMail has an estimated delivery time of 2-8 weeks. It is reasonably fast, reliable and cheap. The maximum parcel weight is 2kg. Airmail issues a tracking number, but does not offer online tracking, and there is no insurance coverage. I do not recommended it for high value orders or for orders containing breakable items such as jars. EMS shipping is highly recommended in these instances.
EMS has an estimated delivery time of 8-14 business days. Shipping with EMS is rapid, more reliable and safe. The maximum parcel weight is 30kg. EMS includes online tracking and insurance coverage. You will be required to sign for your parcel upon delivery. Loses, thefts or breakages can be refunded in full and replaced. If this situation occurs, please contact me for details about how to make a claim.